We ship exclusively with UPS and transit times vary depending on destination. Deliveries are only made on weekdays. UPS does not deliver on weekends.
Standard delivery via ground service takes 1-6 business days. If you wish, 2 Day (delivery within 2 business days) and Next Day (delivery within one business day) air service are available for an additional charge. Orders placed after 2:00PM EST will not ship until the next business day.
Holiday Ordering Deadlines 
For arrival by Christmas, Thursday, December 25, 2008 (delivery by Wednesday, December 24):
Standard Delivery: order by 2:00 p.m. ET on Wednesday, December 17
Please note that UPS does not guarantee timely Standard (Ground) Delivery between December 12 and December 24 (you may want to allow an extra day or two just to be safe!).
Standard (Ground) Deliveries to CT, MA, ME, NH, RI, and VT will arrive by December 24 if we receive your order by 2:00 p.m. ET on December 20.
2-Day Delivery: order by 2:00 p.m. ET on Tuesday, December 22
Next Day Delivery: order by 2:00 p.m. ET on Wednesday, December 23
For arrival by New Year's Day, Thursday, January 1, 2008 (delivery by Tuesday, December 30):
Standard Delivery: order by 2:00 p.m. ET on Tuesday, December 23
2-Day Delivery: order by 2:00 p.m. ET on Friday, December 26
Next Day Delivery: order by 2:00 p.m. ET on Monday, December 29
For arrival by Valentine's Day, Saturday, February 14, 2009 (delivery by Friday, February 13):
Standard Delivery: order by 3:30 p.m. ET on Friday, February 6
2-Day Delivery: order by 3:30 p.m. ET on Wednesday, February 11
Next Day Delivery: order by 3:30 p.m. ET on Thursday, February 12
For arrival by Easter, Sunday, April 12, 2009 (delivery by Friday, April 10):
Standard Delivery: order by 2:00 p.m. ET on Friday, April 3
2-Day Delivery: order by 2:00 p.m. ET on Wednesday, April 8
Next Day Delivery: order by 2:00 p.m. ET on Thursday, April 9
For arrival by Administrative Professional's Day (formerly Secretary's Day), Wednesday, April 22, 2009:
Standard Delivery: order by 2:00 p.m. ET on Wednesday, April 15
2 Day Delivery: order by 2:00 p.m. ET on Monday, April 20
Next Day Delivery: order by 2:00 p.m. ET on Tuesday, April 21
For arrival by Mother's Day, Sunday, May 10, 2009 (delivery by Friday, May 8):
Standard Delivery: order by 2:00 p.m. ET on Friday, May 1
2 Day Delivery: order by 2:00 p.m. ET on Wednesday, May 6
Next Day Delivery: order by 2:00 p.m. ET on Thursday, May 7
For arrival by Father's Day, June 21, 2009 (delivery by Friday, June 19):
Standard Delivery: order by 2:00 p.m. ET on Friday, June 12
2 Day Delivery: order by 2:00 p.m. ET on Wednesday, June 17
Next Day Delivery: order by 2:00 p.m. ET on Thursday, June 18
Note: Late deliveries are always possible, but we've done our best to ensure they're as infrequent as possible.
Sales Tax
Local and state sales tax is charged on orders (both on merchandise and shipping charges) being shipped to addresses in the state of New York. Some Vermont towns also charge tax. These tax rates vary by city and county. For specific amounts, please call 1-800-465-5909.
Special Handling
Due to the perishable nature of our chocolates, we take special care to ensure the delivery of your chocolates in perfect condition. Each package comes surrounded by Lake Champlain Chocolates' signature tissue paper and with a personalized gift message. We pack each box with special insulation and gel ice as needed.
Shipping rates and methods vary by time of year. From April 15 to October 1, we take extra precautions and ship via 2-Day Air or Next Day Air, as needed. There is an extra charge of $9.50 (2 Day Air) and $17.50 (Next Day Air) added to your standard shipping cost. We pack each box with special insulation and gel ice to ensure the safe arrival of your chocolates.
For shipments to warm weather destinations and during the Summer months, we ship orders on Monday, Tuesday and Wednesday only - to prevent chocolates from sitting on a truck over a weekend and to ensure safe delivery.
Restrictions
Please note that we cannot ship to P.O. Boxes. You must provide a street address for your order. Be sure to include appropriate suite or apartment numbers when necessary to ensure proper delivery.
Deliveries are only made on weekdays. UPS does not deliver on weekends. We may choose not to ship an order over the weekend to ensure perfect condition upon receipt.
Due to the perishable nature of our chocolates, we are not able to ship outside of the U.S.
Returns
We guarantee you'll be completely satisfied with your purchase of Lake Champlain Chocolates. If you aren't - for any reason - simply return your order within one week of receipt. We'll send you a prompt refund or replacement, whichever you prefer.
Ship your chocolates to:
Returns Department
Lake Champlain Chocolates
750 Pine Street
Burlington, VT 05401
Be sure to include a letter specifically explaining your concern and indicate whether you'd like us to issue you a replacement or credit. Please include the shipping label from the outside of your package for identification purposes.